Site Analysis and Feasibility Study
● Local Area Evaluation
● Market/Competitive Analysis
● Financial Analysis
Planning and Design
● Operating Strategy and Service Concept
● Hotel Master Planning
● Space Planning and Facilities Programming in
consultation
with Architect
● Hotel IT Planning and Configuration
Project Management
● Assemble Hotel Project Team
● Planning and Co-ordination
● Construction Liaison and Oversight
Branding and Marketing
● Market Research
● Positioning Strategy
● Pre-opening Marketing Plan
● Post-opening Marketing Plan
Pre-opening Technical
Assistance
● Specifications for Hotel
Equipment and Operating
Supplies
● Recruitment and Hiring of Hotel Management
Team
● Setup Hotel Operating Systems
● Hotel Pre-opening Training
Relief Management
● Transition Management
● For Business Continuity during Acquisition or
Change
Management
● Crisis Management
Owner’s Representation.
●
Management Company/Franchisor
Negotiations
● Management Oversight
● Strategic Planning and Management
Pre-Acquisition Due Diligence
●
Review of and Advise on Sale
and Purchase Agreement
● Financial Performance Assessment
● Review and Vet Contracts, Leases, Agreements,
Outstanding Obligations & Liabilities and Legal
Compliances
Hotel Operations Review
● “Mystery Guest” Services
● Guest Satisfaction Survey
● Service and Operations Audit
Hotel Operations Re-engineering
●
Troubleshooting
● Re-engineer Policies and Procedures
● Change Management |
